Mobilize the Emergency Response Team (ERT) via PagerDuty Prepare written and verbal incident communications for distribution to internal stakeholders, external customers, State and Federal commissions Coordinate Post incident Reviews (PIR's) to drive continual improvement Prepare customer facing Root Cause Analysis (RCA) documents Monitor and continually improve incident

The Presale Business Manager manages the development and implementation of the presale process for public safety solutions. Coordinates departmental and cross functional teams, focused on delivering accurate and timely proposals. Manages projects from identification of the presale opportunity and proposal inception to transition of the project to the post sale team. The P

Develop features for and maintain Openpath's user facing apps with React Native Develop NodeJS APIs and backend services for mobile features Develop and mature our video experience with webRTC on mobile Write unit tests, automated UI tests and execute test cases to ensure the quality of the product Work with product management and leadership to assist with prioritizing ef

include but are not limited to Engage with an assigned group of customers and/or Customer Success Advocates to understand and deliver provisioning, configuration or other technical adjustments that empower the customer to improve or expand their use of the Motorola Solutions Command Center Software or Mobile Video Software portfolio in alignment with their agency goals and

Our Professional Service Specialist (PSS) works side by side with our Sales teams and plays a critical role in the deployment of services for our most strategic accounts. The PSS have a strong understanding of the product and are able to set up, upgrade, and get the most out of our hardware and software solutions. Ideal candidate is someone who is passionate about our pro

include but are not limited to By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenge

Major Incident Management for Push to Talk Carrier Customers. Act as a Customer Success Leader for Carrier Customers during Incidents Manage escalations as needed. Builds Trust and Transparency with Customers. Work with Carrier Customers to develop a proactive individual Customer Success plan including establishing critical goals and key performance indicators. Drive Call

Final Design and implementation of the radio network including infrastructure, subscribers and mobile backhaul Lead customer presentations System staging Preparation of system fleet map, encryption and radio programming templates Complete system documentation Live system upgrades Ensuring the integrity of the architecture/design Specific Knowledge/Skills Experience/knowle

IPVideo is looking for a skilled and innovative Principal Software Engineer with expertise in cloud based web and mobile application development, specializing in IoT applications. The ideal candidate will bring extensive experience in designing and implementing scalable, secure, and high performance solutions on both AWS and Google Cloud platforms. Scope of Responsibiliti

IPVideo is looking for an experienced Senior Mobile Developers proficient in Android and iOS development, with a strong background in the .NET MAUI (Xamarin) environment. As a Senior Mobile Developer, you will play a key role in designing, developing, and maintaining innovative cross platform mobile applications using .NET MAUI framework and Android Studio. You will colla

s , ensuring high performance and scalability. Collaboration Work closely with the product manager, solution architect and front end developers to understand project requirements and translate them into efficient and scalable backend solutions. Performance Optimization Design and maintain services, APIs, databases, ensuring data integrity, security, and optimal performance

Provide advanced technical support of Public Safety software solution in a fast paced & dynamic environment. Escalation point for complex trouble tickets. Must have knowledge of desktop support, networking fundamentals (LAN, WAN, routing and switching), telephony hardware, troubleshooting software applications and diagnosing complex system architectures. Must be a diligen

Develop features for and maintain Openpath's user facing and integrator facing apps Develop our partner facing iOS SDK Develop and mature our video experience with webRTC on mobile Collaborate and communicate effectively with other engineering team members Maintain high bar in the apps for stability, security, user experience, and accessibility Improve build/test automati

Overview As a Business Systems Analyst with business acumen, you will partner with the Procurement & Finance business community along with internal/ external IT partners to define & deliver transformation roadmap. We have Procure to Pay, Quote to Cash, and Service to Repair business processes implemented through Oracle and other leading technologies where you will play a

The Enterprise Sales Operations Manager will work with our Global PCR Sales Leadership team. This role is crucial in optimizing the efficiency and effectiveness of a sales team. Operational functionality is key to driving revenue and growth by optimizing processes for future growth. The responsibilities of the Global Sales Operations Manager include but are not limited to